New ACS E-Mail
 
ACS NEW E-mail Archiving Policy and Procedures
Up-Dated 12-2-2008
 

What Does the NEW E-Mail Policy Really Mean for ACS Employees?

1.  ACS will begin archiving all NEW ACS e-mail messages (sent and received messages) on January 1,
     2009 @ 12:01 am.  (Read below for more information.)

2.  All ACS employees must clean-out their e-mail inbox in preparation for this process.  ACS e-mail users
     must
REMOVE all e-mail from their Inbox (including the e-mail messages stored in folders within the
     inbox) with a date PRIOR to July 1, 2008.  Please review the information on this site to learn ways of
     storing e-mail communications you would like to keep.  If e-mail messages are left in the inbox with a
     date PRIOR to July 1, 2008 the messages will
AUTOMATICALLY be deleted on January 1, 2009 @
     12:01 am.
 

 
ACS NEW E-Mail Archiving Policy
"Because all technology hardware, software, and bandwidth in the district belongs to ACS, our users have no reasonable expectation of privacy, including the use of email communications and data stored on district owned hardware.   ACS archives all non-spam emails sent and/or received on the archiving server for a minimum of 12 months. After the set time has elapsed, email communications may be discarded unless notification of pending litigation or other good cause exists for retaining email records."
 

Informational Links Outlining ACS Procedures for Data Storage and Safety
 
E-Mail Safety Issues Internet Safety Issues

Children's Internet Protection Act, CIPA

 

Data Storage and Back-Up Information
 

ACS Board Policy
E-mail Communications 

Please click the links below to read more about the new U.S. Supreme Court Ruling, Rule 26, and the procedures ACS has put in place to meet these requirements.

 On December 1, 2006, the U.S. Supreme Court ruled that schools, businesses, and other organizations are required to keep tabs on all e-Mail, instant messages (IM), and other digital communications produced by their employees.
   

    To meet the requirements of the U. S. Supreme Court ruling, ACS has put the following procedures in place...

1.   The OOT will begin archiving all ACS e-mail on January 1, 2009 at 12:01am.  ACS will keep the archived data for 12  months.  After the set time has elapsed, email communications may be discarded unless notification of pending litigation or other good cause exists for retaining email records

2.   The ACS back-up solution (Jatheon Archiving Server) not only saves and archives e-mail and data for the Anderson County School System on a daily basis, the system also allows for e-mail retrieval, search, and review by the Director of Schools, Director of Technology, and the ACS Networking Staff.  

3.   E-mail communication should be used in ACS for school / educational related activities and for limited personal use.  Employees may send personal e-mail communications,  however, remember that all e-mail communication will be backed-up and archived.   Because all technology hardware, software, and bandwidth in the district belong to ACS, our users have no reasonable expectation of privacy, including the use of email communications. 

4.  It is the responsibility of the user to remove e-mail communications from their inbox on a regular basis throughout the school year, keeping in mind all the possible ways to store data in ACS.  (Please review the information found on this site for specific back-up procedures offered to all ACS employees.) 

5.   All e-mail communication is subject to search and is the property of the Anderson County School system.  Deleting e-mail from your inbox does not delete the e-mail from the ACS server and the ACS back-up copy.  Once an e-mail has been sent and / or received in your inbox, the e-mail WILL become part of the archived copy.  There is nothing ACS can do to remove messages from the archival copy… that would be a violation of the ruling(Deleting electronic communications has been compared to “virtual shredding” by Alvin F. Lindsay, a partner with Hogan & Hartson, when he was interviewed my eSchoolNews in 2007.)

6.   ACS has placed a spam filter online called Barracuda to help limit the amount of spam our users receive.  ACS will never prevent all spam e-mail; however, we will do all that we can to keep spam e-mail to a minimum.  Employees should simply delete any spam e-mail sent to their inbox remembering to never reply to a spam message.

7.   ACS employees should store only legal and professional content in their e-mail, free from illegal data, student grades, and identifying numbers (Ex: SS#, etc.)  (There is no harm in e-mailing the Daily Absence List (generated in ACS student management program to teachers each day.)  ACS employees should never include information in an e-mail concerning a student or employee which would identify or highlight any type of personal, professional, or educational information... in other words, DETAILS of an event, grade, or assignment.  It is appropriate to e-mail a parent and request a parent conference, just save the details for the face to face conference.     

8.   When communicating with other professional and / or parents concerning the progress of a student, employees are strongly encouraged to use other ACS products like Blackboard, Star Student, and our new parent communication software called ParentLink.  These products also fall under the same ruling as written communication and must be backed-up on a regular schedule.  (The OOT will maintain the back-up process for these products.) However, these products differ due to the required secure password and are products for the purpose of reporting student progress.  Teachers are now able to use the ParentLink software to e-mail or call parents with the assurance they are e-mailing and / or calling the “real” parent or guardian, and not an on-line imposter.  (Teachers, click here to view examples for using ParentLink successfully.)   ParentLink also allows teachers to e-mail and or call individual parents and or groups of parents using a phone and / or a computer.  Click Here for on-line ParentLink training, suggestions, and handouts.

9.   All ACS employees are to access the ACS e-mail through the ACS website.  The use of Microsoft Desktop Outlook 2003 or 2007 is no longer permitted by employees.  ACS up-graded the e-mail server to Outlook Web Access (OWA), which has all the features of Desktop Outlook and more.   The software Desktop Outlook downloads a copy of the users e-mail to the desktop, thus creating an additional copy of the users e-mail. 

10.  Student information, of any kind, should never be shared through an employee's personal e-mail account.  This is to protect the rights of the student, parent, teacher, principal, and Director of Schools.   (Examples: Yahoo e-mail, g-mail, Bell South, AOL, etc.) 

11. Each ACS employee has 75 mb of e-mail storage in their ACS e-mail account.  Once a user's inbox reaches this limit, the user's account will stop sending and receiving e-mail communication until the user deletes enough e-mail to place them under the district storage limit of 75 mb.  Keep in mind, storage limits include all items found in the inbox, including your deleted folder, junk folder, and all other folders found in the user's inbox.  Click here for more information.

      Contact Johanna Whitley, Director of Technology if you need more information.
Posted: December 2, 2008

 
Web Authors: Johanna Whitley, William Job, and Bradley Lambert
jwhitley@acs.ac
© 2000by Anderson County Schools - ALL RIGHTS RESERVED
Last Update: 04 Feb 2010